Provides a central location for students, faculty, and staff when questions or problems arise

Maintains an inventory of course materials to deliver to students including:

• Videotapes
• Audio cassettes
• CD-ROMs
• Course Information Packets/letters
• Lab kits
• Software (for selected courses)
• Other material as appropriate

Provides a central location for testing services
including:

• Processing Examination Proctor's Agreement forms
• Sending examinations
• Providing on-site examination administration
• Processing examination materials for grading

Maintains complex student records pertaining to the status of:

• Course materials
• Examinations
• Assignments

Maintains an inventory of master course materials for all semesters

Generates reminder notices for teleconferences, live lectures, and examination due dates.